Digital Transformation
INFORM offers a service for Electronic Registered Communications that can be used to provide organisations with legal evidence of delivery of emails or SMS to their clients.
eKYC and eKYB (Electronic Know Your Customer/Business) is the remote, paperless process that minimizes the costs and traditional bureaucracy necessary in KYC/KYB processes.
The solution addresses the business collaboration of company representatives and relationship managers, of institutions and banks that need to retain and extend the personalized communication through digital channels.
In this era of social distancing practices and reduced branch opening hours, combining the relative qualities of a high-tech approach, including the convenience and cost savings of digital channels, with the personable and emotional support of a high touch interaction is invaluable.
INFORM’s main goal is to enable you to Listen to your customers and Make customer-centric, data-driven decisions.
With INFORM’s Loyalty Platform you can map your customers’ journey, engage with them in all sales and marketing channels, reward loyalty and predict future buying behaviors.
We help organizations connect the services and solutions we offer, to thoroughly approach every user interaction and behavior while offering flawless and optimized experience that elevate user satisfaction.