Electronic Registered Communications
INFORM offers a service for Electronic Registered Communications that can be used to provide organisations with legal evidence of delivery of emails or SMS to their clients for cases such as:
- Debt Collection Claim
- Notify contractual conditions & updates
- Provide statement on the value of the financial assets
- Send credit card PIN and secure key
- To send notifications in compliance with the Data Protection Act
- To accept SEPA (Single Euro Payments Area) direct debit mandates
- To notify overdrafts. To send notices of overdue credit card, mortgage & loan payments
- Online Pre granted / Pre-approved loans
- INFORM service is provided based on and in accordance with the provisions of the EU Regulation 901/2014.
- All EU Regulations have full and direct applicability in all member states and no domestic legal provisions may contradict the provisions of EU Regulations
Use Cases for Registered Communications
Banking & Financial services
Insurers
Human Resources
Consumer Finance
Call Centers
Banking & Financial services
- Provide statement on the value of the financial assets
- Notify contractual conditions & updates
- To send notifications in compliance with the Data Protection Act.
- To accept SEPA (Single Euro Payments Area) direct debit mandates
- To notify overdrafts. To send notices of overdue credit card, mortgage & loan payments
- Online Pre granted / Pre-approved loans
- Credit/Debit Card Application
- Send credit card PIN and secure key
- Debt Collections
Insurers
- Policy renewal notice
- Notification of coverage rejection
- Claims for non-payment
- Policy condition Updates
- Cancellations and Medical Certificates
- Notification of changes in contractual conditions
- Bank transfer notice, payment claims, notifications
Human Resources
- Notification of change in working hours or salary
- Notification of payroll receipt
- Notification of dismissal
Consumer Finance
- Certified sending of Customer contracts
- Certified Notification of Account with negative balance
- Notification of request for extrajudicial payment
- Sending of agreements with suppliers
- Mandatory notifications (i.e. interest rates)
Call Centers
- Onboarding & Other Contracts
- Account Statements
- Structure & non-structured Agreements
- Online, high vaue transactions
- Credit Cards / Other products contracting