Careers
Austria
(headquarters)
Andorra
Customer Service
Job Summary
We are looking for a Customer Service Administrative to join our team. The ideal candidate will be highly organized, detail-oriented.
You will be responsible for handling administrative tasks while ensuring a smooth and professional customer experience.
Role Responsibilities
- Manage customer inquiries via phone and email, providing timely and professional responses.
- Process orders, invoices, and administrative documentation efficiently.
- Maintain and update customer records and databases.
- Collaborate with different departments to ensure smooth operations.
Requirements
- Higher studies in Administration.
- Fluency in English, both spoken and written.
- Previous experience in administrative or customer service roles.
We Offer
- Intensive work schedule with weekends off.
- Competitive benefits and social perks.
- Company-sponsored training and career development.
Please send us your application here: careersAD@austriacard.com
IT Project Manager
Job Summary
As a IT Project Manager, you will be responsible for planning, leading, and overseeing ERP development projects while ensuring alignment with the company’s strategic goals.
You will play a key role in maintaining efficiency and driving innovation within the department.
Role Responsibilities
- Lead and manage ERP development projects, ensuring successful execution.
- Align ERP strategies with business objectives.
- Analyze and implement system improvements for greater efficiency.
- Monitor project performance and coordinate with third-party vendors and subcontractors.
- Manage the ticketing system and collaborate in departmental projects.
Requirements
- Experience in ERP maintenance, development, and technical support.
- Proven ability to participate in and implement internal projects.
- Advance level in Microsoft Dynamics AX ERP and SQL Server databases.
- Advance level in Microsoft 365
- B2 level English.
We Offer
- Intensive work schedule with weekends off.
- Competitive benefits and social perks.
- Company-sponsored training and career development.
Please send us your application here: careersAD@austriacard.com
Greece
Mid and Senior level Software Developers
To meet our current corporate needs, we would like to bring to our team a Mid and Senior level Software Developers. This is a fully on-site position located at Koropi.
AUSTRIACARD HOLDINGS AG leverages over 130 years of experience in information management, printing, and communications to deliver secure and transparent experiences for its customers. They offer a comprehensive suite of products and services, including payment solutions, identification solutions, smart cards, card personalization, digitization solutions, and secure data management. ACAG employs a global workforce of 2,500 people and is publicly traded on both the Athens and Vienna Stock Exchanges under the symbol ACAG.
Job Summary
As a .NET C# Developer, you’ll play a key role in crafting robust and reliable applications that power our professional-grade digital printing services. We’re looking for passionate developers who combine creativity with meticulous attention to detail, and who thrive in a fast-paced environment. You’ll be a self-driven problem solver with strong analytical skills, and take ownership of your tasks to ensure the highest quality.
Role Responsibilities:
- C# .NET (Framework & Core) – Building robust, scalable applications
- SQL Server – Writing queries, optimizing databases, and handling data efficiently.
- Entity Framework Core & Dapper – Working with ORMs for smooth database interactions.
- REST APIs – Designing and implementing APIs for seamless integrations.
- Blazor (Bonus Points!) – If you have experience with Blazor, that’s great! If not, you’ll have the opportunity to learn.
Requirements
- Bachelor’s degree in Computer Science, Software Engineering, or related field
- 2 – 6 years of work experience in computer with a strong understanding of the .NET framework, (like C#, .NET Core 3, ORMs like Entity or Peta Poco)
- Experience with C/C++ and embedded systems is a plus
- Strong understanding of object-oriented programming like SOLID and design patterns
- Good knowledge of SQL databases and Database architecture skills
- Versioning tools and familiarity with REST APIs will be considered as a plus
- Familiarity with the ASP.NET framework Razor Pages / Blazor architectural design patterns is nice to have
- Analytical thinking and strong development skills
We offer
- A competitive compensation package combined with additional benefits.
- Private Health and Life Insurance.
- An extensive training program upon induction and throughout employment.
- Exceptional opportunities to learn and develop in a multinational environment.
- Prospects for professional growth both locally and globally.
We are an Equal Opportunity Employer. We do not discriminate in any employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital status, medical condition or disability, or any other legally protected status.
Please send us your application here: careersgr@austriacard.com
Poland
Key Account Manager
To meet our current corporate needs, we would like to bring to our team a Key Account Manager.
AUSTRIACARD HOLDINGS AG leverages over 130 years of experience in information management, printing, and communications to deliver secure and transparent experiences for its customers. They offer a comprehensive suite of products and services, including payment solutions, identification solutions, smart cards, card personalization, digitization solutions, and secure data management. ACAG employs a global workforce of 2,400 people and is publicly traded on both the Athens and Vienna Stock Exchanges under the symbol ACAG.
Job Responsibilities
- Acquisition of new customers,
- Taking care of entrusted customers, maintaining relationships with customers, including internationally,
- Analyzing inquiries, recognizing needs, consulting, negotiating, selling, invoicing,
- Preparing price lists, quotations, presentations and other materials for customers,
- Ordering materials for customers,
- Creating sales plan,
- Preparing and negotiating contracts, amendment proposals, annexes,
- Managing assigned customer for compliance of execution with contract,
- Monitoring the quality of operational service,
- Execution of assigned sales plans,
- Operational support in the implementation of contractual obligations,
- Implementation of new products and services according to customer needs.
Entitlements
- Direct, independent contact with customers,
- Cooperation at the AC group level (AC, TAG),
- Negotiating contract provisions under supervision,
- Co-creation of pricing proposals.
Skills
- Very good knowledge of English – free communication,
- Well-developed sales, communication and negotiation skills,
- Analytical thinking skills,
- A sense of responsibility for the entrusted area – determination and consistency in action,
- Ability to build relationships with specialists at all levels of the organization,
- Independence – organizational skills,
- Ability to manage time working on several projects simultaneously,
- Ability to plan and organize one’s own work time,
- Problem-solving skills,
- Goal-oriented, Responsibility and reliability,
- Ability to make decisions quickly,
- High orientation to customer needs and requirements – creating long-term relationships,
- Resilience to stress,
- Positive energy, communication skills and dynamism in action.
Please send us your application here: CareersPL@austriacard.com
Romania
There are currently no vacant jobs.
CISO Director
AUSTRIACARD HOLDINGS AG leverages over 130 years of experience in information management, printing, and communications to deliver secure and transparent experiences for its customers. They offer a comprehensive suite of products and services, including payment solutions, identification solutions, smart cards, card personalization, digitization solutions, and secure data management. ACAG employs a global workforce of 2,500 people and is publicly traded on both the Athens and Vienna Stock Exchanges under the symbol ACAG.
To support our teams in Romania, we are looking for
CISO/CSO Director
Location
Romania
Reports to
Local GM & Group CISO/CSO
RESPONSIBLE FOR
Physical and Logical Security Management
Key Responsibilities
- Develop, issue, review and maintain physical and logical security documentation in alignment with applicable standards and the security policies of AUSTRIACARD HOLDINGS.
- Establish and implement robust security processes to safeguard organizational assets.
- Conduct regular internal physical and logical security audits and risk assessments to ensure compliance with regulations and monitor adherence to security protocols.
- Organise and support external security audits, certifications, and assessments, ensuring timely remediation of findings
- Promptly report any compliance discrepancies, breaches of duty, or criminal activities to the appropriate authorities, and coordinate investigations and corrective actions.
- Provide regular reports on the status of security measures and identify potential risks.
- Oversee identity and access management, including user provisioning, authentication, authorization, and privilege management; oversee access control systems, surveillance, intrusion detection, perimeter security, visitor management, and secure area controls.
- Monitor vulnerabilities and security events; lead incident response, crisis management, and root-cause analysis.
- Collaborate with other departments to integrate security into all aspects of the business, ensuring a holistic approach to risk management, in accordance to the Group policies and business needs.
- Lead security awareness training programs covering both physical and logical security for employees to foster a culture of security within the organization.
- Track emerging threats, define security strategy, manage the security budget, and drive strategic investments.
Ideal Profile
- Education – Bachelor’s or Master’s degree in Information Security, Cybersecurity, Risk Management, Engineering, or related field.
- 5–10+ years of progressive experience in information security, physical security, and risk management, with at least 3–5 years in a leadership role.
- Relevant certifications – Physical security, IT governance, audit, business continuity
Proven track record in:
- Developing and maintaining security policies and documentation.
- Conducting internal/external audits and risk assessments.
- Managing IAM (provisioning, authentication, authorization, privilege management).
- Overseeing physical security systems (access control, CCTV, intrusion detection).
- Leading incident response, investigations, and remediation.
- Managing security budgets and external providers.
Core Competencies
- Strong knowledge of security frameworks (ISO 27001, etc.).
- Governance, Risk & Compliance (expertise.
- Incident detection, response, and root-cause analysis.
- Crisis management and emergency response coordination.
- Security monitoring and vulnerability management.
Soft skills
- Strategic thinker with business-oriented mindset.
- Strong reporting and stakeholder management skills.
- High integrity, discretion, and accountability.
- Ability to foster a company-wide security culture.
- Proactive, analytical, and solution oriented.
Our offer
- A competitive compensation package combined with additional benefits.
- Great opportunities to learn and develop in a multinational environment.
- Prospects for professional growth both locally and globally.
Please send us your application here: adriana.negoiu@austriacard.ro
Continuous Improvement Manager
AUSTRIACARD HOLDINGS AG leverages over 130 years of experience in information management, printing, and communications to deliver secure and transparent experiences for its customers. They offer a comprehensive suite of products and services, including payment solutions, identification solutions, smart cards, card personalization, digitization solutions, and secure data management. ACAG employs a global workforce of 2,500 people and is publicly traded on both the Athens and Vienna Stock Exchanges under the symbol ACAG.
To support our team at AustriaCard Romania, we are looking for
Continuous Improvement Manager (Lean & Operational Excellence)
Location
Romania
Reports to
Operations Director
Job Purpose
Drive Lean transformation and operational excellence across secure card production and personalization operations. Improve cost, quality, delivery, capacity and flexibility while embedding a continuous improvement culture in a high security manufacturing environment.
Key Responsibilities
1.Lean & Continuous Improvement
- Deploy and sustain Lean methodologies (Lean, Six Sigma, Kaizen, VSM, 5S, SMED, standard work).
- Identify and eliminate waste across manufacturing, personalization, packaging, warehousing, and dispatch.
- Lead Kaizen events and cross-site improvement initiatives.
- Standardize processes and promote best practice sharing.
2.Operational Performance & Process Optimization
- Monitor and improve KPIs (OEE, yield, scrap, productivity, throughput).
- Drive capacity, flow, layout, and line-balancing improvements.
- Optimize end-to-end value streams from material receipt to shipment.
3.Change-Management & Capability Building
- Act as a change agent, embedding a continuous improvement mindset at all levels.
- Train and coach teams on Lean tools and root cause analysis (5D/8D).
4.Governance, KPIs & Reporting
- Define and track KPIs aligned with business objectives (cost, quality, delivery, safety, security).
- Ensure sustainability through audits, standard work, and visual management.
- Report progress, benefits, and risks to senior management.
- Report results and ensure compliance with security and regulatory standards.
5.Cross-Functional Collaboration
- Work closely with Production, Engineering, Quality, Supply Chain, IT, Security, and Maintenance teams.
- Support new products industrialization and capacity planning from a Lean perspective.
- IT / Automation and external consultants (if applicable)
Success Measures
- Measurable gains in productivity, cost, quality, and delivery.
- Sustainable Lean practices embedded in daily operations.
- Improved operational stability and team ownership.
Ideal Profile
- Education – Engineering, Industrial Engineering, Operations Management, or related field.
- 5–10+ years of experience in continuous improvement or Lean manufacturing.
- Proven experience in a manufacturing environment; experience in payment card production, secure printing, or high-security manufacturing is a strong advantage.
- Proven track record of measurable productivity, cost, and quality improvements.
- Strong Lean Manufacturing and CI tools expertise (VSM, Kaizen, 5S, SMED, OEE, A3).
- Six Sigma Green Belt or Black Belt preferred.
- Strong data analysis and problem-solving capabilities.
- Experience working with high-mix / regulated / security-critical production environments.
- Strong analytical and problem-solving skills.
- Effective facilitator with strong influencing and communication skills.
- Hands-on, results-driven, able to operate in matrix organizations.
Our offer
- A competitive compensation package combined with additional benefits.
- Exceptional opportunities to learn and develop in a multinational environment.
- Prospects for professional growth both locally and globally.
Please send us your application here: adriana.negoiu@austriacard.ro
Türkiye & MEA
Business Development Manager – MEA Region
Location: Dubai or other strategic MEA hub
Full-time | Immediate Start
Job Summary
We are seeking a growth-driven and experienced Business Development Manager (BDM) to lead expansion across defined countries and sub-regions within the MEA region. This role focuses on scaling our presence in payment systems, banking, and ID & Government (ID&Gov) sectors. The ideal candidate will drive sustainable growth through business planning, execution, and budgeting, leveraging solution selling and CRM tools to manage complex sales cycles.
Key Responsibilities
- Develop and execute strategic business plans that drive revenue growth in the smart card, payment, banking, and ID sectors.
- Identify and capitalize on new market opportunities to expand AUSTRIACARD HOLDINGS’ reach across assigned MEA markets.
- Identify customer needs and position AUSTRIACARD HOLDINGS’ offerings using a solution-selling approach that focuses on value and long-term impact.
- Build and manage strong relationships with banks, financial institutions, government authorities, and certification bodies.
- Lead the end-to-end sales process — from prospecting to closing — while expanding share of wallet through cross-selling and up-selling.
- Manage the full sales lifecycle – from lead generation to closing – with structured follow-up using CRM systems.
- Provide regular reporting on pipeline status, market feedback, forecast accuracy, and business impact.
- Track emerging technologies, local trends, and competitive developments to strengthen our regional positioning.
Expectations
- Deliver consistent and profitable growth in smart card production, payment product sales, and ID project wins.
- Build a strong ecosystem of partners and alliances to expand AUSTRIACARD HOLDINGS’ presence across the MEA region.
- Build and manage a reliable opportunity pipeline through CRM and structured reporting.
- Support strategic decision-making with market intelligence and customer insights.
- Achieve defined sales targets while ensuring alignment with the OPEX budget and growth KPIs.
- Actively contribute to scaling operations in existing and new markets.
Qualifications
- Bachelor’s degree in Business Administration, Engineering, Economics, Information Technology, or a related field (Master’s degree is a plus).
- Fluent in English; French and/or Arabic proficiency is a strong advantage.
- 7+ years of experience in business development, strategic sales, or account management in EMV, smart card, payment, or ID & Government domains.
- Demonstrated ability to deliver growth in emerging or competitive markets.
- Skilled at engaging with both C-level decision-makers and technical teams.
- Strong background in budgeting, sales planning, and performance analysis.
- Proficient in CRM platforms and sales enablement tools
- Willingness to travel frequently across the region.
Location & Market Focus
- Base location: Dubai (or another MEA location based on strategic fit). Specific countries and sub-regions within MEA will be assigned based on candidate expertise and business needs.
Please send us your application here: careersTR@austriacard.com
United Kingdom
There are currently no vacant jobs.
Please send us an unsolicited application here: careersUK@austriacard.com
United States
There are currently no vacant jobs.
Please send us an unsolicited application here: careersUS@austriacard.com